This policy describes how we collect, process, use and share information about you.
This Privacy Policy applies to all of our games, whether on your computer, mobile device, website, console, PC or platform including Facebook (each a "Game" and collectively the "Games") ). It also applies to our marketing and advertising campaigns on all platforms and other services we may provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."
By downloading, accessing and/or playing our games or other services, you agree to the use of your information in accordance with this Privacy Policy. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.
1. Information we collect
We collect information you provide voluntarily to us, such as when you participate in a contest and promotion, communicate with us via third party social media sites, request customer support, send us an email or otherwise interact with us. The types of information we may collect about you include your name, social networking screen names or IDs, email address and any other information you choose to provide.
Information we collect automatically
When you access or use our Services, we automatically collect certain information from you and/or your device (which may be considered personal information under applicable data protection laws).
• Age: when you download our game, we collect your age as indicated by you.
• Log Information: about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device information: about the device you use to access our Services, including information about the device’s type, software and hardware, Media Access Control (“MAC") address and other unique device identifiers (such as Device ID and Advertising ID), device token, mobile network information and time zone.
• Location information: We collect location information in order to comply with legislation and policies that apply to your area. However, neither we nor our partners collect location information more granular than city level without your explicit consent.
• Usage information: relating to your use of our Services, including which applications you use and your interactions with other users.
• Consumption information: about your consumption habits relating to your use of our Services, including which purchases you make with both virtual and real currencies.
• Other Information: collected by cookies and other tracking technologies: we use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer’s hard drive or in device memory that help us to improve our Services and your experience and see which areas and features of our Services are popular. We may also collect information using web beacons (also known as “tracking pixels"). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.
• Information from third parties: We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you log into our Services by using a third party site or platform such as Facebook and any other social media, we may access information about you from that site or platform, such as your screen name, profile information, including picture, and friend lists, in accordance with the authorisation procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications. We may also receive personal information about you from other third-party service providers and advertising partners.
• Information from third party surverys: We may invite you to participate in surveys facilitated by third party survey partners. From these services we will collect the information you provide as well as you userID in order to be able to match it with your in-game information. You will always be made aware that you are being transfered to the third party service before the collection starts and thus have the opportunity to opt out. The partners policies will be made available to you and we encourage you to review them before participating in the survey.
2. How we use your information
We use your personal and non-personal information, both individually and combined together, the following ways:
To provide a safe and enjoyable user experience.
To operate, improve, and develop our Games and Services for you and the device that you are using.
This includes the use and analysis of aggregated data to ensure that our Games and websites work properly on all devices.
We use analytics tools, which may include third party analytics tools, to collect information about how you play our Games or use our Services.
We may analyze and use the information that we collect on an anonymized or aggregated basis for product development, to analyze the performance of our Games, to troubleshoot, and to improve and optimize the Games to ensure the best player experience for our players as a whole.
We may also create reports, analysis, or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new Game features and content.
To ensure that any purchases you make are verified on our servers and activated in the Games.
We may also share your information with third party publishers who develop and provide Games and other Services to you on our behalf.
Customer Support
We will use the information and data that you provide directly to us through our customer support channels to communicate with you.
Help identify and troubleshoot problems with your account or Games
Correspond with you (i.e. respond to your specific requests or questions)
Manage your account and relationship with us and to improve your experience when you using our Services.
Events, offers, and promotions
From time to time we may run promotions or competitions during which we may collect certain personal information from you, such as your name, address, postal code, email address or other information or content submitted in order for you to claim a prize.
Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition.
We may also publish the names and entries of competition entrants. That information may also be combined with your BBB Account and other account information and will be processed, stored, and shared in accordance with this Privacy Policy.
Marketing and Advertising purposes
When you play our Games or use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the technical delivery of ads to your device.
Our advertising partners may combine this information with information which they have collected about you when you use their services (or the websites or services of third parties) in order to serve you more relevant ads in our Games or to improve the accuracy of their targeting and measurement systems.
This Privacy Policy does not apply to the collection of your information by our advertising partners. We recommend that you review our advertising partners’ privacy policies for more information here.
Legal Compliance
To enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service
Social Media
We have several Social media channels which we use to communicate to our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.
Chat
When you participate in social features (such as chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected, or used by other users without your consent. Please make sure privacy settings reflect your preferences.
To ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason.
Visiting our Website
When you visit our other websites, we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimizing the Websites, in connection with our advertising purposes, and for research or analysis.
Information we collect via cookies (which are small text files placed on your device) or other similar tracking technologies, allow us to collect data such as your device’s model operating system, screen size, and other information about how you use our Services.
3. sharing of your information
We may share information we collect for the following purposes:
Service Providers. With service providers that perform services on our behalf or enhance our Services, including hosting services, customer service, analytics services and to assist us in our marketing efforts;
Payment Processors. With third-party payment processors that process payments you make;
Advertising Partners. Advertisers, ad exchanges and other ad technology companies that require the data to select and serve our relevant advertisements to you and others, and assist us in our marketing efforts, including as described in the Online Advertising section below;
Affiliates. With our parent company, subsidiaries and other affiliates;
Professional Advisors. With professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us;
Authorities and others. With law enforcement and public authorities, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above;
Business Transferees. With acquirers and other relevant participants (and their advisors) in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Studio or our affiliates (including, in connection with a bankruptcy or similar proceedings); and
Your specified recipients. We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.
4. Age&Children
Our Services are not intended for children.
We have implemented age-gate to its games to verify players’ age. Even if you are below the age needed for providing a valid consent for targeted advertising, profiling and geolocation, you can continue accessing our Services. However, there will be no profiling, targeted advertising or geolocation tracking, Our Services will then only contain contextual advertising. We will only collect data, on players under 13 years of age, (or under 16 in certain jurisdictions in the European Union), when it is needed to provide the service and ensure that they are protected in accordance with the applicable privacy laws.
If you are above 13 years of age, (or above 16 in certain jurisdictions in the European Union), we may offer the option to connect with Facebook. In this situation please refer to Facebooks privacy policy.
If you are a parent or legal guardian of a child under the age of 13 (or under 16 in certain jurisdictions in the European Union) who uses our Services, please contact us, if you have any questions or comments. On your request we will delete your child’s personal information if we are able to identify your child, unless you provide us with your verifiable consent for your child to continue to use our games.
5. Data Retention
We store data on servers in the U.S. or any other country. We retain your personal information for as long as needed to provide you Services, unless we are required by law to delete or if we accept your request to delete the information pursuant to applicable law. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When we no longer require your personal information, we will look to delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will apply security measures to your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.
6. Your information security
We will not sell or rent your personal data to others, we will only share your personal data as described below:
- other users.
Share with other users/friends if you choose to share such information;
- service provider.
Third party suppliers, service providers, contractors or agents who perform functions on our behalf may not be located in your home country.
- Business transfer.
We may transfer the information we collect from you to another company if we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of bankruptcy proceedings .
- Responding to legal process.
To comply with the law, judicial process, court order, or other legal process, such as in response to a court order or subpoena.
- Protect us and others.
We believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or participation as evidence in litigation.
- We may share and disclose aggregated or de-identified information about users of the Services with third parties for marketing, advertising, research, analytical or similar purposes.
- For any other purpose with your consent. To help ensure a safe and secure player experience, we continually develop and implement administrative, technical and physical security measures to protect your data from unauthorized access or loss, misuse or alteration.
Right of access and portability: You have the right to request that we notify you of, and obtain a copy of, the PI we collect, use and share about you.
Right to rectification: You have the right to rectify your information, restrict processing and object to the use of your PI in certain circumstances provided by law.
Right to object: In certain circumstances, you have the right to object to the processing of your PI. For example, you have the right to object to the use of your PI for direct marketing purposes.
Right to restriction: In certain circumstances, you have the right to restrict the processing of your PI.
Right to erasure: Under certain circumstances provided by law, you have the right to request that we delete the PI we have collected or retained about you.
In some cases, your choice to provide, change or delete information may affect our ability to provide services or your user experience.
We may refuse to process a request that is not otherwise required by applicable law.
You have the right not to be unlawfully discriminated against for exercising these rights.
If the user requests to modify the personal information, the user information shall not be used or provided until the modification is completed to ensure the use and provision of accurate personal information.
If such information has been provided to any third party, the recipient will be notified immediately of the change so that the information can be amended.
If you wish to delete your personal data,
- Withdraw your consent in game settings
7. How to contact us
If you have any questions about this Privacy Policy, please contact castronaut95@gmail.com